Privacy notice

When you submit a request, we collect your name, email address, phone number, communication preferences, and general answers related to the coverage you are seeking.

The form does not request Social Security numbers, exact birth dates, diagnoses, medications, documents, banking information, or payment information. Do not include that information in messages sent through the site.

We use the information to respond to your request, understand the guidance you are seeking, coordinate a conversation, and maintain site security. Submitting a request does not create a policy or confirm coverage.

We do not sell information submitted through the form or use form answers for personalized advertising.

Resend processes email delivery of requests. The hosting provider processes technical data needed to serve the website. Google reCAPTCHA helps prevent automated abuse. If you choose to open WhatsApp, that interaction is subject to WhatsApp’s practices.

These providers receive only the information needed to perform their services and operate under their own terms and privacy notices.

Google Analytics loads only after you select “Allow analytics.” When allowed, Google Analytics may use cookies such as _ga to distinguish visitors and sessions, measure page visits, and record general interactions such as contact clicks. We do not send information typed into the form to Google Analytics.

You may select “Necessary only” without losing access to the site. You can change your decision through “Cookie preferences” in the footer. Google reCAPTCHA may set a security cookie on form pages to prevent abuse.

We retain requests and communications only for as long as reasonably necessary to respond, follow up, and meet applicable obligations. They are then deleted unless a legitimate business or legal reason requires continued retention.

We use reasonable measures to protect information, but no transmission or storage method can guarantee absolute security.

You may request access to, correction of, or deletion of information you submitted, withdraw permission to be contacted, or ask a privacy question by emailing info@ortegainsurance.net. We may need to verify your identity before completing a request.

This site is not directed to children under 13, and we do not knowingly collect their personal information. We may update this notice to reflect changes to the site or our practices; the date on this page will show the latest revision.

For questions about this notice, email info@ortegainsurance.net or call (305) 834-5077.